Company FAQs
Q: How long has Cypress Communications been in business?
A: Cypress Communications has been in business for 25+ years providing managed services to enterprises across the country. Having a single focus for over two decades gives Cypress a unique position in the industry. We know what we’re doing. And we do it well.
Q: What’s your history?
A: Our history dates back to the 1980s when companies were forced to figure out their communications after the deregulation of the telecommunications industry. We stepped in and began helping businesses determine the best and most cost-effective solution for their needs and we’ve been doing it ever since. We not only supply customers with high-quality communications at a low cost of ownership, we continue to innovate our services with integrated collaboration, mobility and hosted unified communicaiton solutions that are unparalleled in the industry. Today, we’re the leading managed communications provider for small and mid-sized enterprises, managing desktop communications for more than 60,000 users. We’re aligned with some of the biggest names in cutting-edge communications technology, like Microsoft. And we power extensive private IP network. At Cypress Communications, we focus on providing end-to-end seamless communications that are flexible enough to support our customers’ business needs, today and for years to come.
Q: Where are you located?
A: Our corporate headquarters are located at Four Piedmont Center, Suite 600 in Atlanta, Georgia. We also have local staff in 29 major metropolitan markets.
Q: How are you different from other phone service providers?
A: For starters, we offer solutions nationwide. We currently service over 6,000 customers in 38 U.S. states offering turnkey, hosted unified communications and managed network services.
Another major difference between us and others is our experience. We’ve been putting phones on desks and managing communication networks for our customers for over 25 years. That’s right. 25 years! Not many in the industry can say that. You can depend on the expertise of our highly skilled technical support staff, local on-site technicians and centralized network operations center for a superior customer experience.
And lastly, our private IP network has been built from the ground up for hosted VoIP and hosted unified communications. But don’t worry. We aren’t settling for any risky technology. At the core of our network is a central office switching platform that boasts decades of tested field hours in the public telephone network (also known as PSTN for you techies). Within the network, we’ve built in geographic and component redundancy and we manage every packet for latency, jitter and MOS for optimum call quality.
The bottom line? With Cypress Communications, you have a national managed services partner you can depend on. One with the history and expertise to provide you with high-quality, innovative voice, data and network solutions.
