Solutions Critical Capabilities for Unified Communications as a Service - Download the Gartner Report

The Key to Continuity: Cypress’ Fully Redundant Network

Survivability and redundancy keep you communicating

The C4 IP solution is delivered through a network that is engineered for 99.999% availability with no single point of failure. The network is monitored in real-time 24/7, with Quality of Service (QoS) managed from the handset across the LAN/WAN to the cloud. Additionally, the network is designed to automatically detect potential faults and self correct, so you benefit from a seamless communications experience. To ensure continuity, geographically diverse and redundant switching and network elements are located throughout the hosted platform, enabling you to rest easy knowing that your business will be up and running no matter what happens.

  • All VoIP transport components are located in geographically diverse data centers for high availability and survivability.
  • Hardware is located in carrier-grade collocation centers with uninterrupted power supplies such as dual power feeds and redundant generators.
  • The CS 2000 carrier-class switch is self-redundant with mirrored processing.
  • The Cypress network also features POP and circuit diversity, CPE redundancy and WAN failover options that specifically address the needs of each of your office locations.
  • Cypress also offers three customized failover options for an added layer of security.

VoIP/Data Failover

Diagram-VoIP/Data Failover

In the event of service disruption, C4 IP Failover will automatically redirect your voice traffic to your third-party Internet provider or redirect your Internet traffic to a private C4 IP Network.

Did you know? The majority of smaller businesses who experience an interruption lasting 10 days or more never fully recover, and approximately 50% will be out of business in five years.*

*Statistic from Disaster Recovery Planning: Managing Risk and Catastrophe in Information Systems, by Jon Toiga

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Atlanta, GA 30305

Contact Us

Phone: (404) 869-2500
Fax: (404) 869-2525
Toll Free: (888) 205-6912
Support: (888) 528-1788

Sales

To learn more about our voice, data, Internet, hosted VoIP and hosted unified communication services, please contact one of our Account Executives: sales@cypresscom.net

Customer Care