Unified Messaging Voicemail-to-Text
Unified Messaging Voicemail-to-Text (V2T) option offers your enterprise a simpler and more efficient way to handle voicemail messages. V2T automatically converts your voicemail message into text and delivers it directly to your mobile smart phone and/or your email account so you can easily read your voicemail message. Save time and money by instantly seeing who called you and reading what they said – whether you are sitting in a business meeting or traveling on the road. Your voicemail functionality does not change; you can still use your phone to listen to messages. Check out these great benefits:
Voice to text transcription. Sent to your mobile phone, tablet, other portable device and/or email. Whether you are in a meeting, traveling, or on the golf course, you can instantly see who called, what they said, and you won't have to listen to all of your messages to find out about an important missed call.
Delivery to any email address or to multiple addresses. You can read every voicemail message from anywhere you can check email.
Accurately save information from your voicemail messages. You won't have to write down the information from a voicemail; important numbers, names and addresses are easy to find, easy to access and will never get lost.
Quickly respond or forward. Your employees can be reached anytime, anywhere, so there's less waiting for calls and less run-around time. And since users can take advantage of corporate dialing features from any phone, they reap double the productivity benefits.
Better response times. Increased customer satisfaction. Respond to caller in text or email or forward the message to another person for handling.
No changes to how you traditionally receive voicemail messages. You can still listen to the message as an audio file that is sent directly to your email or dial in to the voicemail system, web portal, or use IMAP.
Get message details regardless of your environment. By getting the transcription of the voicemail message, you can receive messages in loud environments or public places where you prefer the privacy of reading versus listening to the message.
