Customer Testimonials

The Cypress Experience: Consultative Service and Support

Cypress has a service level that no one else offered, and they back it up with top-notch technology. They also have local project managers and technicians dedicated to see the installation and management through, which boosted our confidence in them even more. read more

Casey Sullivan, Managing Partner
Ashworth & Sullivan
One of the main reasons we chose to move to C4 IP is that Cypress has around-the-clock support-our old provider was only available during office hours, which didn't work well for our employees who travel internationally. With Cypress, if we have questions we don't have to wait until 8:00 a.m. for answers, so we spend less time waiting and more time bringing in business. And, the integration with Outlook was another major plus. We have contacts in Outlook that we sync from another program, and with C4 IP, we can call anyone right from Outlook with just a couple of clicks. read more

Ried Thiel, Chief Information Officer
Interra International
While planning to replace our aging telephone and voicemail systems, we wanted the productivity benefits of Voice over IP, like unified messaging, Web conferencing and remote communications, but we also wanted to retain the reliability and sound quality of our traditional telephone systems. In assessing the many options, we soon became concerned about the high initial investment required, and felt we might have to make difficult choices between features and reliability. After listening to our business requirements, Cypress presented a unique solution that combined a state-of-the-art comprehensive Voice over IP system with management and support that ensure the quality of service we require.

Cypress is providing a fault tolerant network infrastructure, local and long distance service, instant messaging and voice and Web conferencing; and cool new features that our lawyers and staff love like the latest Bluetooth-enabled Nortel telephones-all with no upfront investment or consulting fees. With Cypress C4, we can equip our people throughout the country with the latest telecommunications technology to enhance productivity, creating real value for our clients while sustaining voice quality and lowering our total cost of ownership.read more

Warren Jones, Managing Director, w Jones & Co.
(Former Chief Information Officer at Pillsbury)