Master Terms & Conditions

The following Master Terms and Conditions govern all service orders, service tickets and other contracts, agreements and invoices by or between Cypress Communications, Inc., Cypress Communications Operating Company, Inc. and the affiliates and subsidiaries thereof (collectively, "Cypress") and its Customers to which they relate.

Corporate Headquarters

Four Piedmont Center
Suite 600
Atlanta, GA 30305

Phone: (404) 869-2500
Fax: (404) 869-2525
Toll Free: (888) 205-6912

Sales

To learn more about our voice, data, Internet and IP Communication (managed VoIP) services, please contact one of our Account Executives: sales@cypresscom.net

Customer Care

Contact our 24-Hour Customer Support Team toll free at 888-528-1788

or via email at: support@cypresscom.net

Cypress Communications' Service and Support Center’s normal hours of operation are: Monday–Friday, 7:00 AM to 8:00 PM (Eastern Time)

Invoice Questions

For questions about your invoice, please contact our customer care department at 888-528-1788

or email us at: invoicehelp@cypresscom.net